Glossary

Fraud methods

What is account takeover?

Account takeover is unauthorized control of a legitimate account, such as an online banking profile or a business mailbox, which the attacker then uses to move money or manipulate payment instructions from inside a trusted identity.

Also called ATO · corporate account takeover

In a payments context, account takeover splits into two categories that behave very differently. Takeover of a banking profile lets the attacker initiate transfers directly. Takeover of a mailbox lets the attacker influence transfers that other people initiate, which is far harder to detect because the money movement is performed by an authorized employee.

Mailbox takeover is often invisible for weeks. Attackers create inbox rules that hide replies, read historical threads to learn payment cadence and tone, and wait for an invoice of meaningful size before acting.

Common questions

It removes the simplest path, password reuse, but token theft, consent phishing, and help desk social engineering all produce authenticated sessions without a password prompt.

Unexplained inbox rules, especially rules that move or delete messages containing words such as invoice, payment, or remittance.

Sources and further reading

Citing this entry? Cite as Coffr, LLC and link to https://getcoffr.com/glossary/account-takeover.

Read the longer research behind this in Blog, or browse the full glossary.

Disclosures

  1. Coffr, LLC carries insurance for its own benefit. That insurance does not cover you, your payments or your funds, and Coffr does not guarantee any payment. Coffr does not hold or transmit customer funds. See the Terms of Service.
  2. "Verified" means the identity, business and bank account checks shown passed on the date shown. A verification confirms who you're paying at that time. It doesn't guarantee that a payment will reach the intended recipient.
  3. Coffr records a cryptographic fingerprint of each verification on a public ledger run by independent organizations. Fingerprints contain no names, bank account numbers or tax IDs, and they can't be changed or deleted.
  4. Sources: ACH volume, Nacha 2025 ACH Network volume; online crime losses, FBI IC3 2025 Internet Crime Report.